FAQs
1. What types of vintage and antique items do you sell?
We have a wide range of vintage, antique and even a few select contemporary items.
2. How do I place an order online?
You can browse our collections through our website, select the items you wish to purchase, and add them to your cart. Once ready, proceed to the checkout where you can enter your shipping details and complete your payment.
3. Do you offer worldwide shipping?
Yes, we offer worldwide shipping. However, shipping fees and delivery times may vary depending on your location. You will see shipping options and costs at checkout.
4. How are shipping costs calculated?
Shipping costs are calculated based on the size, weight, and destination of your order. You will be shown the exact cost before completing your purchase.
5. How do you ensure the safe delivery of fragile or valuable items?
We take great care in packaging all items securely to ensure safe delivery. Fragile items are packed with extra cushioning materials.
6. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, Venmo, etc. Payment options are displayed at checkout.
7. What is your return policy?
We do not accept returns. Please take a look at the details on our Shipping and Returns page.
8. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this to track the progress of your delivery.
9. Do you offer appraisals or custom sourcing of vintage items.
We do not appraisals but can help with sourcing and researching if you have an item in question or are looking for something specific we will do our best to assist.
10. Are your items authentic?
All of our vintage and antique items are carefully researched for authenticity. We try to provide to the best of our ability any info we have found of accurate information about its provenance, age, and condition. We also welcome any info you or others may have on items if we somehow have the incorrect information.
11. How often do you update your inventory?
We regularly update our online shop with new finds. We will be posting on our social media when new items are available.